SARAGIH, N. ANALISIS KESENJANGAN KUALITAS PELAYANAN TERHADAP KEPUASAN MAHASISWA FAKULTAS HUKUM UNIVERSITAS KATOLIK SANTO THOMAS NEDAN. Jurnal Manajemen dan Bisnis, [S. l.], v. 15, n. 2, p. 31–40, 2015. DOI: 10.54367/jmb.v15i2.103. Disponível em: https://ejournal.ust.ac.id/index.php/JIMB_ekonomi/article/view/103. Acesso em: 22 jul. 2024.