HALOHO, E. .; HAREFA, H. S. .; SIAGIAN, E. . PENGARUH HOSPITALITY PUSTAKAWAN DAN SERVICE DIFFERENTIATION TERHADAP KINERJA LAYANAN PERPUSTAKAAN UNIVERSITAS KATOLIK SANTO THOMAS MEDAN. Jurnal Manajemen dan Bisnis, [S. l.], v. 24, n. 2, p. 285–295, 2024. Disponível em: https://ejournal.ust.ac.id/index.php/JIMB_ekonomi/article/view/4041. Acesso em: 28 oct. 2024.