Silalahi, Andri Dayarana K., Surmida Sormin, and Chrisna Lumbangaol. “WHAT WE LEARN ABOUT HOSPITAL SERVICE QUALITY DURING PANDEMIC COVID-19: AN INVESTIGATION OF SATISFACTION POST-PANDEMIC SITUATION”. Jurnal Manajemen dan Bisnis 23, no. 2 (August 25, 2023): 406–413. Accessed July 22, 2024. https://ejournal.ust.ac.id/index.php/JIMB_ekonomi/article/view/2972.