Haloho E, Harefa HS, Siagian E. PENGARUH HOSPITALITY PUSTAKAWAN DAN SERVICE DIFFERENTIATION TERHADAP KINERJA LAYANAN PERPUSTAKAAN UNIVERSITAS KATOLIK SANTO THOMAS MEDAN. JMB [Internet]. 2024Aug.21 [cited 2024Oct.28];24(2):285-9. Available from: https://ejournal.ust.ac.id/index.php/JIMB_ekonomi/article/view/4041