MUHAMAD RIFQI VIRGIANSYAH; MUHAMMAD RIZKY PRIBADI. Sistem Chatbot Helpdesk WhatsApp Berbasis Large Language Model Gemini dengan Fine-Tuning Menggunakan Retrieval-Augmented Generation dan Qdrant Vector Database (Studi Kasus: Universitas Multi Data Palembang). MEANS (Media Informasi Analisa dan Sistem), [S. l.], v. 10, n. 2, p. 144–153, 2025. Disponível em: https://ejournal.ust.ac.id/index.php/Jurnal_Means/article/view/5932. Acesso em: 28 jan. 2026.