Muhamad Rifqi Virgiansyah, Muhammad Rizky Pribadi. Sistem Chatbot Helpdesk WhatsApp Berbasis Large Language Model Gemini dengan Fine-Tuning Menggunakan Retrieval-Augmented Generation dan Qdrant Vector Database (Studi Kasus: Universitas Multi Data Palembang). MEANS [Internet]. 2025Dec.31 [cited 2026Jan.28];10(2):144-53. Available from: https://ejournal.ust.ac.id/index.php/Jurnal_Means/article/view/5932