PENGARUH REPUTASI DAN PEMASARAN MEDIA SOSIAL TERHADAP DAYA SAING UNIVERSITAS KATOLIK SANTO THOMAS MEDAN

Authors

  • Immanuel Tarigan Fakultas Ekonomi dan Bisnis Universitas Katolik Santo Thomas
  • Elizabeth Haloho Fakultas Ekonomi dan Bisnis Universitas Katolik Santo Thomas
  • Novi Natalia Padang Fakultas Ekonomi dan Bisnis Universitas Katolik Santo Thomas
  • Imelda Rimenda Purba Fakultas Ekonomi dan Bisnis Universitas Katolik Santo Thomas

Keywords:

Reputation, Social Media Marketing, Competitiveness

Abstract

The purpose of this study was to find out and analyze reputation which influences competitiveness, social media marketing influences competitiveness, and reputation and social media marketing simultaneously influence competitiveness of Santo Thomas Catholic University of Medan. The research method used is a quantitative descriptive research method. The population in this study were all active students in the 2022/2023 Academic Year, totaling 6,540 people. The technique for determining the sample in this study used Propotionate Stratified Random Sampling. As for determining the number of samples (n) used is referring to the Slovin approach. From the results of calculating the number of samples used in this study, there were 98 respondents. The scale of data measurement in this study used a Likert scale. The data analysis technique used is instrument test, classical assumption test, multiple linear regression analysis, hypothesis testing and coefficient of determination test (R2). The results of the study show that (1) the reputation variable has a positive and significant effect on competitiveness, (2) the social media marketing variable has a positive and significant effect on competitiveness, and (3) the reputation and social media marketing variables simultaneously have a positive and significant effect on Santo Thomas Catholic University of Medan .

Author Biography

Immanuel Tarigan, Fakultas Ekonomi dan Bisnis Universitas Katolik Santo Thomas

Dosen

References

Alalwan, A. A., Rana, N. P., Dwivedi, Y. K., & Algharabat, R. (2017). Social media in marketing: A review and analysis of the existing literature. Telematics and Informatics, 34(7), 1177-1190.

Altbach, P. G., & Knight, J. (2007). The internationalization of higher education: Motivations and realities. Journal of studies in international education, 11(3-4), 290-305.

Armstrong, A., & Hagel, J. (1996). The real value of on-line communities. Harvard Business Review, 74(3), 134-141.

Boyd, D. M., & Ellison, N. B. (2008). Social network sites: Definition, history, and scholarship. Journal of computer-mediated communication, 13(1), 210-230.

Budiman, A. (2020). Strategi peningkatan daya saing perguruan tinggi. Pustaka Cendekia Press.

Chaffey, D., & Smith, P. R. (2013). E-marketing excellence: planning and optimizing your digital marketing. Routledge.

Cheng, Y.-L., & Tam, K.-Y. (1997). Multi-criteria evaluation of the performance of higher education institutions. Higher Education, 34(2), 221-238. doi: 10.1023/A:1002958702247

Chiang, Y. H., & Jang, S. S. (2019). The impact of social media on college choice: A review of literature. International Journal of Hospitality Management, 81, 104-116.

Chun, R. (2005). Corporate reputation: Meaning and measurement. International Journal of Management Reviews, 7(2), 91-109.

Deephouse, D. L. (2000). Media reputation as a strategic resource: An integration of mass communication and resource-based theories. Journal of management, 26(6), 1091-1112.

Dellarocas, C. (2003). The digitization of word of mouth: Promise and challenges of online feedback mechanisms. Management Science, 49(10), 1407-1424.

Evans, D. (2012). Social media marketing: An hour a day. John Wiley & Sons.

Fombrun, C. J. (1996). Reputation: Realizing value from the corporate image. Harvard Business Press.

Hazelkorn, E. (2015). Rankings and the reshaping of higher education: The battle for world-class excellence. Palgrave Macmillan.

Hermawan, A., & Sofyan, D. (2016). Pemasaran Media Sosial. Penerbit Andi.

Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business Horizons, 53(1), 59-68.

Kietzmann, J. H., Hermkens, K., McCarthy, I. P., & Silvestre, B. S. (2011). Social media? Get serious! Understanding the functional building blocks of social media. Business horizons, 54(3), 241-251.

Leung, X. Y., Bai, B., Stahura, K. A., & Tang, Y. (2013). The effect of social media on attractiveness of higher education institutions. Journal of Marketing for Higher Education, 23(2), 360-384.

Mangold, W. G., & Faulds, D. J. (2009). Social media: The new hybrid element of the promotion mix. Business Horizons, 52(4), 357-365.

Mendoza, J. E. F., Ding, G. G., & Song, M. (2014). Modeling university reputational risk in social media using a fuzzy logic approach. Expert Systems with Applications, 41(16), 7333-7342. doi: 10.1016/j.eswa.2014.05.010

Park, S. Y., & Lee, J. (2018). The effects of college reputation and website quality on college choice: The moderating role of students’ academic performance. Journal of Hospitality, Leisure, Sport & Tourism Education, 23, 13-21.

Qualman, E. (2012). Socialnomics: How social media transforms the way we live and do business. John Wiley & Sons.

Roberts, P. W., & Dowling, G. R. (2002). Corporate reputation and sustained superior financial performance. Strategic management journal, 23(12), 1077-1093.

Ryan, D., & Jones, C. (2012). Understanding digital marketing: marketing strategies for engaging the digital generation. Kogan Page Publishers.

Sánchez-Barrioluengo, M., & Villarroya, A. (2018). The influence of social media on university reputation: A methodological proposal. Public Relations Review, 44(1), 130-140. doi: 10.1016/j.pubrev.2017.10.005

Tuten, T. L., & Solomon, M. R. (2017). Social media marketing. Sage Publications.

Tuten, T. L., & Solomon, M. R. (2017). Social media marketing. Sage Publications.

Van Riel, C. B., & Fombrun, C. J. (2007). Essentials of corporate communication: Implementing practices for effective reputation management. Routledge.

Wang, D., & Liang, Y. (2011). The effects of social media on college students. Journal of Educational Technology Development and Exchange, 4(1), 1-14.

Wang, Q., Chen, W., & Liang, Y. (2011). The effects of social media on college students. Journal of educational technology development and exchange, 4(1), 1-14.

Weinberg, B. D., & Pehlivan, E. (2011). Social spending: Managing the social media mix. Business horizons, 54(3), 275-282.

Yan, Z., & Chen, Y. (2015). The influence of social media on college students’ choice of university. Education + Training, 57(4), 365-380.

Yoo, S., & Lee, S. (2017). Factors affecting the competitiveness of higher education institutions: An empirical study. Studies in Higher Education, 42(1), 130-148. doi: 10.1080/03075079.2015.1127907

Downloads

Published

2023-08-29

How to Cite

Tarigan, I. ., Haloho, E. ., Padang, N. N. ., & Purba, I. R. . (2023). PENGARUH REPUTASI DAN PEMASARAN MEDIA SOSIAL TERHADAP DAYA SAING UNIVERSITAS KATOLIK SANTO THOMAS MEDAN. Jurnal Riset Akuntansi &Amp; Keuangan, 9(2), 252–261. Retrieved from https://ejournal.ust.ac.id/index.php/JRAK/article/view/2982

Issue

Section

Artikel